Springer
Customer Knowledge Management (English, Lutz M. Kolbe | Hubert Österle | Walter Brenner)
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Specifications
| Publisher | Springer |
| Language | English |
| ISBN-13 | 9783540005414 |
| ISBN-10 | 3540005412 |
| Author | Lutz M. Kolbe | Hubert Österle | Walter Brenner |
Product Description
About the Book
Das St. Galler Modell f�r Customer Knowledge Management kombiniert Customer Relation und Knowledge Management in einer Rahmenarchitektur kundenzentrierter Prozesse. Diese integrierte Sicht erm�glicht wesentliche Ergebnisverbesserungen in Marketing, Vertrieb, Service und in internen Leistungsbeziehungen. Die Fallstudien dokumentieren die realisierbaren Potentiale aus Management- und IT-Sicht. Aus ihnen werden Handlungsempfehlungen f�r das Projektm…
ISBN: 9783540005414
Book Insights
What You'll Learn
- ·In-depth exploration of topics covered in Customer Knowledge Management
- ·Key concepts explained with clarity and practical examples
- ·Insights valuable for anyone studying or working in Springer
Who Should Read This
Students and professionals interested in Springer, as well as general readers looking to expand their knowledge.
Key Highlights
- ·Brand new physical book delivered across India
- ·15-day hassle-free return policy
Frequently Asked Questions
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Is Customer Knowledge Management available in English?
Customer Knowledge Management is available in English on GlowMirror.
Who is the author of Customer Knowledge Management?
Customer Knowledge Management is authored by Lutz M. Kolbe | Hubert Österle | Walter Brenner.
Who published Customer Knowledge Management?
Customer Knowledge Management is published by Springer.
How many pages does Customer Knowledge Management have?
Page count information for Customer Knowledge Management is available in the specifications section of this page.
How long does it take to read Customer Knowledge Management?
At an average reading speed of 250 words per minute, reading Customer Knowledge Management takes a few hours to a few days depending on reading pace.
What is Customer Knowledge Management about?
About the Book
Das St. Galler Modell f�r Customer Knowledge Management kombiniert Customer Relation und Knowledge Management in einer Rahmenarchitektur kundenzentrierter Prozesse. Diese integrierte Sicht erm�glicht wesentliche Ergebnisverbesserungen in Marketing, Vertrieb, Service und in internen ...
Is Customer Knowledge Management suitable for beginners?
Whether Customer Knowledge Management is suitable for beginners depends on your background in Springer. Review the product description and specifications above for details on the target audience and difficulty level.
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Customer Knowledge Management is from the Springer edition/year. Check the specifications section for full edition details.
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Customer Knowledge Management listed on GlowMirror is a brand new book in good condition.
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