Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect the following information when you use GlowMirror:
- Personal Information: Name, email address, phone number, and delivery address when you register or place an order.
- Payment Information: We do not store card details. Payments are processed securely by Razorpay.
- Usage Data: Pages visited, products viewed, and time spent on the site (via cookies and analytics).
- Device Information: Browser type, IP address, device type.
2. How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to customer service requests
- To improve our website and product offerings
- To send promotional emails (you can opt-out anytime)
- To comply with legal obligations
3. Cookies
We use cookies to maintain your session, remember your cart, and improve your browsing experience. You can disable cookies in your browser settings, but this may affect some website features.
4. Data Sharing
We do not sell your personal data. We may share it with:
- Shipping Partners (Shiprocket, BlueDart, etc.) to fulfill deliveries
- Payment Processors (Razorpay) to process transactions
- Analytics Services (Google Analytics) in anonymized form
- Legal Authorities when required by law
5. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and limited access controls to protect your personal information.
6. Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
To exercise these rights, email us at support@glowmirror.in.
7. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
8. Contact
For privacy-related questions, contact us at support@glowmirror.in.