-21% OFFILR Press
On the Front Line (English, Stephen J. Frenkel | Marek Korczynski | Karen A. Shire)
₹4,702₹5,915Save 21%
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Specifications
| Publisher | ILR Press |
| Language | English |
| ISBN-13 | 9780801435874 |
| ISBN-10 | 0801435870 |
| Author | Stephen J. Frenkel | Marek Korczynski | Karen A. Shire |
Product Description
About the Book
The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees and eight leading companies in the United States, Australia, and Japan. On the Front Line reveals similarities and differences found in work environments--such as variance in authority relations and div…
ISBN: 9780801435874
Book Insights
What You'll Learn
- ·In-depth exploration of topics covered in On the Front Line
- ·Key concepts explained with clarity and practical examples
- ·Insights valuable for anyone studying or working in ILR Press
Who Should Read This
Students and professionals interested in ILR Press, as well as general readers looking to expand their knowledge.
Key Highlights
- ·This book offers the first comprehensive analysis of the organization and dynamics of front-line work
- ·Brand new physical book delivered across India
- ·15-day hassle-free return policy
Frequently Asked Questions
What is the price of On the Front Line?
On the Front Line is available at ₹4,702 on GlowMirror. The original MRP is ₹5,915, saving you 21%.
Does GlowMirror offer free delivery for On the Front Line?
GlowMirror offers free delivery on orders above ₹499. For On the Front Line priced at ₹4,702, you qualify for free shipping.
Is Cash on Delivery available for On the Front Line?
Yes, Cash on Delivery (COD) is available for On the Front Line on GlowMirror across India. Pay conveniently when your order arrives.
What is the return policy for On the Front Line?
GlowMirror offers a 15-day hassle-free return policy for On the Front Line. Returns are free of charge. Contact us at info@glowmirror.in or call +91 99446 78357 to initiate a return.
Is On the Front Line available in English?
On the Front Line is available in English on GlowMirror.
Who is the author of On the Front Line?
On the Front Line is authored by Stephen J. Frenkel | Marek Korczynski | Karen A. Shire.
Who published On the Front Line?
On the Front Line is published by ILR Press.
How many pages does On the Front Line have?
Page count information for On the Front Line is available in the specifications section of this page.
How long does it take to read On the Front Line?
At an average reading speed of 250 words per minute, reading On the Front Line takes a few hours to a few days depending on reading pace.
What is On the Front Line about?
About the Book
The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees and eight leading companies in the ...
Is On the Front Line suitable for beginners?
Whether On the Front Line is suitable for beginners depends on your background in ILR Press. Review the product description and specifications above for details on the target audience and difficulty level.
What edition is On the Front Line?
On the Front Line is from the ILR Press edition/year. Check the specifications section for full edition details.
How do I order On the Front Line on GlowMirror?
To order On the Front Line on GlowMirror, click the "Add to Cart" button on this page, proceed to checkout, and choose your preferred payment method — online payment or Cash on Delivery. Delivery takes 2–7 business days across India.
Is On the Front Line a new or used book?
On the Front Line listed on GlowMirror is a brand new book in good condition.
Can I get On the Front Line delivered across India?
Yes, GlowMirror delivers On the Front Line across India. Use the pincode checker on this page to verify delivery availability to your location.
