A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement (English, Paperback, Rajesh K. Tyagi, Praveen K...

About the Book

In the U.S., service related activities have become dominant aspects of the economy and currently account for well over 50% of our GNP. The authors' framework eliminates outdated, low-value techniques originally created for manufacturing firms, replacing them with advanced techniques that fully leve...

Why You Should Read This Book

• Written by acclaimed authors Rajesh K. Tyagi, Praveen K. Gupta
• Published by Financial Times/ Prentice Hall (2008)
• 320 pages of comprehensive content
• Available in English language
• Ideal for students, professionals, and avid readers

Product Details

This edition of A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement is published by Financial Times/ Prentice Hall and was first released in 2008. The book contains 320 pages packed with valuable information. It is available in multiple formats including Paperback and Hardcover editions, making it convenient for all types of readers.

Who Is This Book For?

Whether you are a student, a professional looking to expand your knowledge, or simply someone who loves reading, A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement by Rajesh K. Tyagi, Praveen K. Gupta is an excellent choice. Order your copy today from BookBajar and enjoy free shipping with Cash on Delivery option available across India.